Hakuba Resort Founding Team, Japan · Head of Property & Asset OperationsJoin a resort development team in Hakuba, Nagano, and build lodging and property operations from scratch
Job Requirements at a Glance
- Salary
- JPY 5,000,000–8,500,000 per year
- Location
- Hakuba, Nagano
- Employment Type
- Full-time
- Posted
- 2026-08-17
- Application Deadline
- 2026-12-31
* The above terms are current plans; actual compensation and working conditions will be as confirmed by both parties after the interview.
This is a founding-member opportunity at a brand-new base in Hakuba, built from scratch—you will lead the creation of the entire accommodation and property operations system rather than stepping into a role where someone else has already set the rules. The job is in Hakuba, an internationally renowned ski resort, with an annual salary of JPY 5,000,000–8,500,000 assessed individually on experience and ability. Step1ne handles the process confidentially throughout.
Job description
None of the items below has a standard process yet. Your first scheduling plan, your first vendor price negotiation and your first inspection schedule will become the operating template for the entire Hakuba base going forward.
Accommodation and property operations management
- Manage operations of accommodation and villa facilities in Hakuba
- Schedule and deploy on-site staff
Vendor and facility management
- Managing cleaning, maintenance, and other vendors (scheduling, price negotiation, confirming scope of work)
- Facility maintenance, handling unexpected issues, and scheduling regular inspections
Working with guests and property owners
- Working with owners and high-end guests
Operations management and system building
- Support operating cost management and income/expense reporting
- Help build future operating workflows and management systems
Requirements
- Hands-on experience in hotel, villa, inn or property operations, and able to clearly describe the type and scale of facilities you handled and the scope of your responsibilities
- Experience managing and scheduling on-site staff, with concrete examples of handling staff shortages, recruiting and training
- Japanese sufficient for everyday work communication and English sufficient for work conversations (the final interview is conducted in English)
- Willing to live and work long-term in Hakuba, Nagano, Japan, and able to accept longer hours and holiday work during the peak snow season
- Experience in, or willingness to, build operating processes and systems from scratch, and able to adapt to an early-stage new business with no precedent to follow
- Management experience at an upscale hotel chain
- Able to communicate in Chinese
- Love winter sports (skiing, snowboarding, etc.)
- Familiarity with Japanese real estate regulations or the Hotel Business Act
- Hands-on experience in vendor contracting and price negotiation
- Experience handling periodic inspections under the Building Standards Act and Fire Service Act
- Experience preparing operating budgets and income/expense reports
- Experience reporting directly to property owners
Why this opportunity
A core member building a new Hakuba business from scratch
The Hakuba project is in its build-out phase. This role isn't about filling a gap in an existing organization: you'll work with the team to build the lodging and property operations system from scratch and lead the creation of processes and policies—a rare opportunity for anyone who wants founding-team experience. You'll work directly with world-class owners and high-end guests and build long-term relationships of trust, a unique chance to raise your profile and grow your network.
JPY 5,000,000–8,500,000 per year, assessed individually on experience
Salary is assessed individually based on experience, skills and the responsibilities you can take on, and the actual package is confirmed by both sides after the interview. Candidates with extensive property or hotel operations experience can expect compensation to match.
Full support for visa and social insurance
For those who need a work visa, the company will assist with the process. Social insurance is provided as regular employment in Japan, so you have one less thing to worry about when working in Japan long-term.
Live and work at a world-class ski resort
The job is in Hakuba, Nagano, an internationally renowned ski resort. It suits people who love winter sports and want to live and grow their career long-term in a mountain resort setting.
Confidential headhunting throughout
Step1ne is a professional headhunting brand. Every search is handled confidentially; we never send your résumé to a company without your consent or let your current employer know you are looking.
How to apply
Apply now
The online form takes about 2 minutes, and a Step1ne consultant will contact you as soon as possible.
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