Game Customer Support Specialist (Phone / Text Support)Support players of a well-known game brand in Taiwan. Fixed evening shift with a stable schedule, so your daytime is entirely your own

• Work experience in phone or text customer support in the gaming industry
• Chinese typing speed of 50+ characters per minute
• Good verbal communication and written editing skills
• Service-minded and resilient under pressure, with good emotional control and quick thinking on the spot
• Able to work a fixed evening shift (15:00–00:00) and the company's scheduled days-off system
• Positive, responsible, and willing to complete full training

• Enjoy playing MMORPGs
• Fluent in Mandarin and Taiwanese
• Social media management experience or foreign language skills

Thorough training so even beginners can get up to speed steadily

After you join, there is structured training and a mentoring system, so you won't be figuring things out on your own. Your mentor will walk you through the processes before you start working independently.

Fixed evening shift, so your days are easy to plan

The shift is fixed at 15:00–00:00 and is not changed at random, so your daytime is yours to plan.

A stable schedule and secure income

Shifts are fixed and not changed arbitrarily, so you can plan your life ahead. There are also quarterly bonuses and on-duty allowances, and overtime is paid according to the rules.

Work for a game brand you love

You'll be serving a well-known gaming brand in Taiwan — if you're a gamer yourself, this job lets you combine your interests with your work.